Delayed Insights Loads

Incident Report for Kantata OX

Resolved

The issue has been resolved. However, the data loads tracker may be missing data about some recent loads even though they completed successfully.

Posted Nov 20, 2024 - 14:52 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 20, 2024 - 14:39 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 20, 2024 - 14:21 PST

Investigating

We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.

To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

Posted Nov 20, 2024 - 14:07 PST

This incident affected: Kantata OX Insights.