Resolved -
Data refreshes have completed for all accounts, and Insights reports will reflect up to date data.
Thank you for your patience regarding this issue.
Oct 29, 13:05 PDT
Monitoring -
Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.
Oct 29, 12:29 PDT
Update -
The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.
Oct 29, 12:13 PDT
Update -
Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.
Oct 29, 12:04 PDT
Update -
Our Business Intelligence Partner has identified the issue and they are working on a fix.
Oct 29, 11:35 PDT
Identified -
Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.
Oct 29, 11:28 PDT