Resolved -
All email in the backlog has now been processed and email is functioning normally.
Jul 22, 16:02 PDT
Monitoring -
A fix has been implemented and we are monitoring the results. Most emails have been sent and we are working through a small backlog of jobs that were unable to be processed automatically.
Jul 22, 15:33 PDT
Update -
We have identified a solution and emails are being delivered.
Jul 22, 13:55 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 22, 13:02 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 22, 10:59 PDT
Identified -
The issue has been identified and we are working on a solution.
Jul 22, 10:13 PDT
Update -
We are continuing to investigate this issue. We apologize for the inconvenience and appreciate your patience.
Jul 22, 09:16 PDT
Investigating -
Emails are not being delivered for Kantata OX customers. We are currently investigating the issue and apologize for the inconvenience.
Jul 22, 06:50 PDT