All Systems Operational

Kantata OX Application Operational
Kantata OX Website Operational
Kantata OX Insights Operational
Kantata OX M-Bridge Operational
Kantata OX Audit Logs Operational
Kantata OX API Operational
Kantata OX Email Delivery Operational
Kantata OX Mobile application Operational
SendGrid Event Webhook Operational
Kantata OX Subscribed Events API Operational
SendGrid SMTP Operational
Intuit Developer Group QuickBooks Online API Operational
Intuit Developer Group Webhooks Operational
Intuit Developer Group OAuth APIs Operational
Mavenpage Operational
Smart Upload Manager Operational
Kantata Connect Operational
Kantata Pulse Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

Resolved - The Salesforce technology team has now informed users that the platform's stability and performance are now again at expected levels, and the incident has been resolved.
Sep 16, 12:25 PDT
Monitoring - Salesforce services are recovering, but the issue has not yet been fully resolved. Customers may continue to experience issues accessing the Support Portal. We are continuing to monitor the situation and will provide another update once the service is fully restored.
Sep 16, 10:49 PDT
Investigating - The third-party service (Salesforce) we use for our support offerings (Live Help, Support Cases, and Support Portal) is currently down. We are monitoring its status and will update as soon as they report their systems are back online.
Sep 16, 07:06 PDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Completed - The scheduled maintenance has been completed at approximately 10:03AM PT. Please consult https://knowledge.kantata.com/hc/en-us/articles/4418102102811-Recommended-Actions-for-API-Changes#compliant_requests_rfc_7230 for the next testing window.
Sep 12, 10:00 PDT
Update - Enhanced security is being disabled for this testing window.
Sep 12, 09:55 PDT
Update - We have confirmed that enhanced security is enabled. We expect to turn off this setting at approximately Saturday, Sept 12 at 10AM Pacific Time.
Sep 11, 17:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 17:00 PDT
Scheduled - Enhanced security for API requests will be enabled from Friday, Sept 11 at 5PM PT until Saturday, Sept 12 at 10AM. Some API requests may be blocked during this testing window. For more details, see https://knowledge.kantata.com/hc/en-us/articles/4418102102811-Recommended-Actions-for-API-Changes#compliant_requests_rfc_7230.
Sep 8, 12:25 PDT

Sep 11, 2026

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.