All Systems Operational
Kantata OX Application ? Operational
90 days ago
100.0 % uptime
Today
Kantata OX Website ? Operational
Kantata OX Insights ? Operational
90 days ago
99.88 % uptime
Today
Kantata OX M-Bridge ? Operational
90 days ago
100.0 % uptime
Today
Kantata OX Audit Logs ? Operational
90 days ago
99.9 % uptime
Today
Kantata OX API Operational
90 days ago
100.0 % uptime
Today
Kantata OX Email Delivery ? Operational
Kantata OX Mobile application ? Operational
90 days ago
100.0 % uptime
Today
Kantata OX Subscribed Events API Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
SendGrid SMTP Operational
Intuit Developer Group QuickBooks Online API Operational
Intuit Developer Group Webhooks Operational
Intuit Developer Group OAuth APIs Operational
Mavenpage Operational
90 days ago
100.0 % uptime
Today
Smart Upload Manager ? Operational
90 days ago
100.0 % uptime
Today
Kantata Workflows Operational
90 days ago
100.0 % uptime
Today
Kantata Connect ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Kantata OX Insights Scheduled Maintenance Aug 24, 2024 01:00-02:00 PDT
Our BI partner will be performing scheduled maintenance.

During this time, Insights reports and Audit Logs will not be available.

Posted on Jul 12, 2024 - 11:54 PDT
Average Response Time ?
Fetching
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - All email in the backlog has now been processed and email is functioning normally.
Jul 22, 16:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Most emails have been sent and we are working through a small backlog of jobs that were unable to be processed automatically.
Jul 22, 15:33 PDT
Update - We have identified a solution and emails are being delivered.
Jul 22, 13:55 PDT
Update - We are continuing to work on a fix for this issue.
Jul 22, 13:02 PDT
Update - We are continuing to work on a fix for this issue.
Jul 22, 10:59 PDT
Identified - The issue has been identified and we are working on a solution.
Jul 22, 10:13 PDT
Update - We are continuing to investigate this issue. We apologize for the inconvenience and appreciate your patience.
Jul 22, 09:16 PDT
Investigating - Emails are not being delivered for Kantata OX customers. We are currently investigating the issue and apologize for the inconvenience.
Jul 22, 06:50 PDT
Jul 21, 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 00:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 00:00 PDT
Scheduled - The primary database for Kantata OX will undergo maintenance for routine database updates. The application may experience degraded performance during the maintenance window.
Jul 15, 11:15 PDT
Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - This incident has been resolved. Insights and Audit Logs are back to normal. Thank you for your patience!
Jul 16, 22:01 PDT
Monitoring - Our BI partner has resolved the issues and is currently monitoring the situation to ensure a full resolution. Insights and Audit Logs are now operational. We thank you for your patience during this time, and once again, apologize for any frustration or inconvenience caused.
Jul 16, 21:24 PDT
Identified - Our BI partner is experiencing issues with their platform. As such, Insights and Audit Logs will be unavailable until the issues are resolved. We sincerely apologize for this disruption in service and for any inconvenience or frustration that has resulted.
Jul 16, 20:02 PDT
Update - We are currently investigating a service disruption with our BI partner's platform.
Jul 16, 19:29 PDT
Update - We are continuing to investigate the issue with Insights and Audit Logs.
Jul 16, 19:21 PDT
Investigating - We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.

To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

Jul 16, 19:07 PDT
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.