Resolved -
This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!
Apr 21, 06:24 PDT
Update -
We are continuing to monitor for any further issues.
Apr 21, 06:14 PDT
Monitoring -
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
Apr 21, 06:13 PDT
Identified -
We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!
Apr 21, 05:38 PDT
Investigating -
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.
To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
Apr 21, 05:17 PDT