Delayed Insights Loads

Incident Report for Kantata OX

Resolved

We've confirmed that Insights data loads are now running as normal, and Insights data is now up-to-date.

We apologize for the disruption this issue caused.

Posted Apr 10, 2024 - 13:24 PDT

Monitoring

We have implemented a fix, and Insights data loads will resume processing as normal starting with the next data load.

We apologize for the disruption this issue has caused.

Posted Apr 10, 2024 - 12:57 PDT

Identified

We have identified an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.

Posted Apr 10, 2024 - 12:22 PDT

This incident affected: Kantata OX Insights.