Delayed Insights Loads

Incident Report for Kantata OX

Resolved

This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

Posted Jul 26, 2026 - 17:32 PDT

Monitoring

We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

Posted Jul 26, 2026 - 17:11 PDT

Investigating

We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.

To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

Posted Jul 26, 2026 - 17:04 PDT

This incident affected: Kantata OX Insights.