All email in the backlog has now been processed and email is functioning normally.
Posted Jul 22, 2024 - 16:02 PDT
Monitoring
A fix has been implemented and we are monitoring the results. Most emails have been sent and we are working through a small backlog of jobs that were unable to be processed automatically.
Posted Jul 22, 2024 - 15:33 PDT
Update
We have identified a solution and emails are being delivered.
Posted Jul 22, 2024 - 13:55 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 22, 2024 - 13:02 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 22, 2024 - 10:59 PDT
Identified
The issue has been identified and we are working on a solution.
Posted Jul 22, 2024 - 10:13 PDT
Update
We are continuing to investigate this issue. We apologize for the inconvenience and appreciate your patience.
Posted Jul 22, 2024 - 09:16 PDT
Investigating
Emails are not being delivered for Kantata OX customers. We are currently investigating the issue and apologize for the inconvenience.
Posted Jul 22, 2024 - 06:50 PDT
This incident affected: Kantata OX Email Delivery.