Delayed Insights Loads

Incident Report for Kantata OX

Resolved

We appreciate your patience while we've been addressing intermittent connection issues due to resource contention. This incident has been resolved.

Posted Sep 20, 2023 - 12:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2023 - 11:30 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 20, 2023 - 10:27 PDT

Investigating

We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.

Posted Sep 20, 2023 - 09:54 PDT

This incident affected: Kantata OX Insights.