Delayed Insights Loads

Incident Report for Kantata OX

Resolved

We have confirmed that the issue has been fixed and Insights data loads are once again running at the normal half-hour cadence.

We apologize for the disruptions this has caused.

Posted Oct 17, 2024 - 18:16 PDT

Monitoring

We have implemented a fix and are continuing to monitor the delayed data loads.

Posted Oct 17, 2024 - 17:12 PDT

Identified

We have identified an issue with causing a delay in Insights data loads. Insights dashboards are still available, but the data on them may be stale.

Posted Oct 17, 2024 - 16:36 PDT

This incident affected: Kantata OX Insights.